Privacy Policy
Effective Date: 2/5/2025
Healing Pathways Cleveland, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Healing Pathways Cleveland, LLC collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
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Your phone number
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Consent to send SMS messages
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Your email address
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Your basic contact information
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.
How We Use Your Information
We use your information to:
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Send you the SMS messages you’ve opted in to receive
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Provide updates, promotions, or other relevant content based on your preferences
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Choices and Controls
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To operate our business
Disclosures of Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us at 216-563-1661 for assistance.
Terms and Conditions
Effective Date: 2/5/2025
By opting in to receive SMS messages from Healing Pathways Cleveland, LLC you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Healing Pathways Cleveland, LLC for appointment reminders, and general two-way communication about counseling services. Message and Data Rates may apply.
Message Frequency
You will get text appointment reminders if you select that option when completing the contact form on our website or if you speak to our admin directly via phone or email and state you would like to receive text appointment reminders.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy (See to the left of this page).
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by letting our admin or your therapist know that you no longer want to received text appointment reminders.
Help/Customer Support
Please contact us at 216-563-1661 for assistance or fill out a contact form on your website.
Our phone service is a HIPAA compliant phone service that does not allow for the sending or receiving of photo messages for privacy reasons.